Certification FAQs

BPEC Certification will issue a Certificate of Competence within 20 working days from the documentation being received from the approved centre. However, we do endeavour to issue certificates within 10 working days of receipt.

The above are dependent on the documentation being found to be complete and correct by BPEC Certification.

If you are waiting for a certificate you should always contact the approved centre initially to make sure the documentation has been dispatched to BPEC Certification.

More Information E: cbadmin@bpec.org.uk T: 01332 376000.

If the candidate has signed an authorisation form for this to happen then yes. Otherwise certificates will be sent directly to the candidate. More Information E: cbadmin@bpec.org.uk T: 01332 376000.

Please click here to apply for a replacement certificate.

For GDPR purposes, we require evidence to confirm your identity. Examples of evidence include a copy of a utility bill or your driving licence. If you have changed your name by deed poll, we require a copy of the deed poll too.

Once we have received your application, a member of our Certification Team will contact you on the number provided within five working days to collect payment – there is an administration fee of £42.00+VAT (£50.40) for each certificate can be made by credit or debit card.

If you receive your certificate and there is an error (eg name spelt incorrectly, incorrect NI number) then please contact our Certification Team on 01332 376000 or cbadmin@bpec.org.uk.

A request for a replacement certificate must come from the certificate holder. Please click here to apply for a replacement certificate. More Information E: cbadmin@bpec.org.uk T: 01332 376000.