Heat Pump Installer Manual



This manual is to be used in conjunction with the BPEC Heat Pump Systems NOS Mapped Course. The course has been designed to provide experienced heating installers with the skills and knowledge to install air, water and ground source to water heat pumps systems.

This course has been designed with the intention of meeting the requirement of the National Occupational Standards.

The manual includes:

  • Heat pumps in context
  • How a Heat pump works – principles and components
  • Insulation, heat losses and the effect of heating system design
  • Domestic hot water, buffer tanks and solar coils
  • Ground heat exchangers
  • Health and Safety
  • Heat pump installation
  • Maintenance and fault finding
  • Plus an appendix containing reference charts for ground heat exchanger design.

It is important that you study the content of the manual prior to attending the course to ensure that you are properly prepared and can take part in discussions during the course.


Delivery of this manual within the UK is included in the price.

Standard UK delivery is 1-5 working days. Orders of 20+ manuals make take longer so please order in plenty of time for your course.

For orders outside of the UK please call the office on 01332 376000 for a delivery cost and to make payment, or email services@bpec.org.uk.


With over 200 BPEC approved colleges/training centres throughout the UK, we can help find one local to you. Enter your postcode or town in the Find Your Nearest Centre search function and select the course you are interested in.

Once you have obtained the contact details for the centre/college, please contact them directly to obtain course dates/prices etc.