SNIPEFSNIPEF, the leading trade association for plumbing and heating firms in Scotland and Northern Ireland, has awarded its Business of the Year Award 2016 to CHC Group Ltd of Craigavon.

The award recognises technical skills and ability, excellent customer service and a commitment to raising standards in the industry.

The judging panel described the winning firm as being “a highly skilled operation with good evidence of mentoring and multi-skilled operatives” … “their use of technology adds value and makes the business efficient while ensuring good customer service.”

Brenda Regan, Commercial Director at CHC Group Ltd said:

“We are delighted to have been awarded SNIPEF Business of the Year award 2016/17. I am very proud of our team who work hard and go the extra mile, showing skill and professionalism to deliver ‘Excellence as Standard’, to all our clients’ every day.”

“SNIPEF accreditation ensures that our customers can be confident of receiving a properly qualified and reputable tradesperson. CHC believe in investing in our business and our staff, and that commitment should be recognised and celebrated. This has been rewarded through winning SNIPEF Business of the Year. We are grateful to all our customers whom we work and look forward to continue building on our working relationships.”

Other firms short-listed for the award were Edinburgh firm Celsius Plumbing and Heating Ltd and K. Downs Plumbing and Heating of Glasgow.

The SkillPLUMB/SNIPEF Apprentice of the Year 2016, Alasdair Scott of Moray College was presented with a certificate.

The winner of the SNIPEF Merchant Customer Care Award 2016 was announced as Jon Marshall of William Wilson Ltd, Inverurie. The nominee said that Jon’s:

“… knowledge of the industry is second to none, he has memorised all the different types of fittings and heating controls we like to use so when placing orders we don’t need to specify exact materials as he knows what we want […] he is a hard working guy who truly deserves the award.”

Also shortlisted for the Merchant Customer Care Award: Scott Hassan of William Wilson, Kirkcaldy and Mark Baxter of City Plumbing Supplies, Portobello, Edinburgh. These individuals were nominated by SNIPEF members for excellent levels of customer service.

The SNIPEF Merit Award 2016 for outstanding contribution to the plumbing industry was presented to Professor Rudi Klein, Chief Executive of the Specialist Engineering Contractors’ Group. On presenting the award, Fiona Hodgson, Chief Executive of SNIPEF said:

“[Rudi Klein] has campaigned tirelessly for our Industry delivering key messages to both UK Government and the Devolved Governments such as fair payment, the abolition of retention clauses and the promotion of project bank accounts. Described as fearless and determined with a passion for construction […] this man has brought more benefit to the industry than many appreciate or recognise.”

In regard to the awards programme Fiona added: “We are delighted to be able to recognise professionalism, commitment and innovation in the plumbing industry with our annual awards programme. Too often the reputation of the industry is blighted by those who are neither qualified nor licensed. We, like our award winners, represent the very best in plumbing skills and seek to uphold the highest of standards in all aspects of domestic and commercial work.”