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      • Award in the Installation and Maintenance of Heat Pump Systems (Non-refrigerant Circuits Level 3)
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Complaints and Appeals Policies for each of BPEC’s Business Areas can be accessed by following the links below:

BPEC Awarding Organisation Complaints Policy and Procedure

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BPEC Services Ltd Appeals Policy

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BPEC End-Point Assessment Organisation Enquiries and Appeals Policy

Please follow the links below for Calculated Results Information:

BPEC Awarding Organisation Process for Awarding Calculated Results

BPEC Awarding Organisation Calculated Results Appeals

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© BPEC 2021 | Site by Stimulating Minds

  • Home
  • About
    • About BPEC
    • The BPEC Board Members
    • The BPEC Senior Management Team
    • The BPEC Technical Team
    • BPEC Certification Quality Policy
    • Customer Service Policy
  • Learners
    • Find a Centre
    • Industry Schemes
    • ACS Scheme Rules
    • OFTEC Scheme Rules
    • COVID-19 Information Page
    • Useful Numbers
    • Replacement Certificates
    • Complaints and Appeals
    • SkillPLUMB Competition
    • Candidate Testimonials
    • FAQ
  • Centres
    • Working with BPEC
    • Centre Login
    • COVID-19 Information Page
    • Online Assessments
    • BPEC Awarding Organisation Fees
    • Useful Numbers
    • Complaints and Appeals
    • Centre Testimonials
    • FAQ
  • Qualifications/Training Courses
    • Gas
      • ACS – Domestic, Commercial, LPG, ESP
      • Level 3 Diploma in Gas Engineering
      • Domestic Gas Foundation (Managed Learning Programme)
      • Commercial Gas Foundation (Managed Learning Programme)
      • Meter Foundation (Managed Learning Programme)
      • RPL (Recognition of Prior Learning) Bridging Course – CMA/CESP/ESP to CCN1
      • Award in Basic Gas Safety Awareness in Residential Properties (Level 1)
      • Award in Gas Safety Awareness in Residential Properties (Level 2)
      • Award in Gas Safety Awareness for Supervisors and Managers (Level 3)
      • Diploma in Smart Metering (Level 2 Dual Fuel/Gas)
      • CO Gas Safety Awareness
      • Combination & High Efficiency Boilers
    • Plumbing
      • Level 3 Diploma in Plumbing and Domestic Heating
      • Diploma in Plumbing Foundation (Level 1/2/3)
      • NVQ Diploma in Plumbing and Heating (Level 2)
      • NVQ Diploma in Domestic Plumbing and Heating (Level 3 Environmental Technology)
      • NVQ Diploma in Domestic Plumbing and Heating (Level 3 Gas Fired Water and Central Heating Appliances)
      • Domestic Hot Water Storage Systems (Unvented)
      • Water Regulations / Byelaws
      • Above Ground Drainage and Rainwater Systems
      • Groundwork, Service Pipe and Meter Housing Installation
      • Legionella Risk Assessment and Water Systems Disinfection for Mechanical Services
      • Warm Water Underfloor Heating Systems
    • Renewables
      • Award in the Installation and Maintenance of Heat Pump Systems (Non-refrigerant Circuits Level 3)
      • Award in the Installation and Maintenance of Small Scale Solar Photovoltaic Systems (Level 3)
      • Award in the Installation and Maintenance of Solar Thermal Hot Water (Level 3)
      • Awareness of Environmental Technologies
      • Domestic Ventilation Systems
      • Heat Pump Systems NOS Mapped
      • Part L (Energy Efficiency)
      • Rainwater Harvesting & Greywater Recycling Systems
      • Solar Photovoltaic Systems NOS Mapped
      • Solar Thermal Systems NOS Mapped
      • Solid Biomass NOS Mapped
      • Solid Fuel Installer
      • Working at Heights Access Training
    • Oil
      • OFTEC
      • OFTEC Solid Fuel
    • Electrical
      • Award in the Requirements for Electrical Installations BS7671:2018 (18th Edition) (Level 3)
      • Combination & High Efficiency Boilers
      • Diploma in Smart Metering (Level 2 Dual Fuel/Power)
      • Electricity for Plumbers
      • Safe Isolation of Low Voltage Electrical Installations
  • End-point Assessment
    • What makes BPEC different?
    • Your EPA journey with BPEC
    • Client references
    • Beyond the EPA
    • Join The Team
  • BPEC Shop
    • Free Learning Materials
    • Gas Learning Materials
    • Plumbing Learning Materials
    • Renewables Learning Materials
    • Electrical Learning Materials
    • Electronic Learning Materials
  • Charity
    • Awards
      • Life Award
        • Legacy Fund
      • Support Fund
      • Sport Award
    • Activities
      • Safety Awareness Materials
        • Asbestos Awareness
        • Electrical Safety
        • Dangers of Carbon Monoxide
      • World Plumbing Council
        • World Plumbing Day
    • PHSP
    • SkillPLUMB Competition
    • The BPEC Brief
  • News
    • Latest News
    • BPEC Newsletters
    • The BPEC Brief