• Find a Centres
  • Contact Us
  • Centre Login
My Basket | £0.00
  • Home
  • About
    • About BPEC
    • The BPEC Board Members
    • The BPEC Senior Leadership Team
    • The BPEC Management Team
    • Customer Stories
    • BPEC Certification Quality Policy
    • Customer Service Policy
  • Learners
    • Find a Centre
    • Industry Law & Schemes
    • ACS Scheme Rules
    • OFTEC Scheme Rules
    • COVID-19 Information Page
    • Useful Numbers
    • Replacement Certificates
    • Complaints and Appeals
    • BPEC Whistleblowing Policies
    • Training Advice
    • SkillPLUMB Competition
    • Candidate Testimonials
    • FAQ
  • Centres
    • Working with BPEC
    • Centre Login
    • COVID-19 Information Page
    • Online Assessments
    • BPEC Awarding Organisation Fees
    • BPEC Services Fees
    • Useful Numbers
    • Complaints and Appeals
    • BPEC Whistleblowing Policies
    • Centre Testimonials
    • FAQ
  • Qualifications/Learning Materials
    • Fire & Security
      • Experienced Worker Assessment
      • FAQs
    • Gas
      • ACS – Domestic, Commercial, LPG, ESP
      • Level 3 Diploma in Gas Engineering
      • Domestic Gas Foundation (Managed Learning Programme)
      • Commercial Gas Foundation (Managed Learning Programme)
      • Meter Foundation (Managed Learning Programme)
      • MLP (Managed Learning Programme) RPL (Recognition of Prior Learning) Bridging Units
      • Award in Gas Safety Awareness for Supervisors and Managers (Level 3)
      • Diploma in Smart Metering (Level 2 Dual Fuel)
      • CO Gas Safety Awareness
      • Combination & High Efficiency Boilers
    • Plumbing
      • Level 3 Diploma in Plumbing and Domestic Heating
      • Level 1/2/3 Diploma in Plumbing Foundation
      • NVQ Diploma in Plumbing and Heating (Level 2)
      • NVQ Diploma in Domestic Plumbing and Heating (Level 3 Environmental Technology)
      • Level 3 NVQ Diploma in Domestic Plumbing and Heating (Gas Fired Water and Central Heating Appliances)
      • Domestic Hot Water Storage Systems (Unvented)
      • Water Regulations & Byelaws Manual (WRWB)
      • Above Ground Drainage and Rainwater Systems
      • Groundwork, Service Pipe and Meter Housing Installation
      • Legionella Risk Assessment and Water Systems Disinfection for Mechanical Services
      • Warm Water Underfloor Heating Systems
    • Renewables
      • Award in Heat Pump Systems (non-refrigerant Circuits) (Level 3)
      • Award in Ground Source Heat Pump Systems (non-refrigerant Circuits) (Level 3)
      • Award in Air Source Heat Pump Systems (non-refrigerant Circuits) (Level 3)
      • Awareness of Environmental Technologies
      • Domestic Ventilation Systems
      • Domestic Air Source Heat Pump and Domestic Ground Source Heat Pump (Previously Heat Pump Systems / NOS Mapped)
      • Low Temperature Hot Water Heating Systems
      • Part L (Energy Efficiency)
      • Rainwater Harvesting & Greywater Recycling Systems
      • Solar Photovoltaic Systems NOS Mapped
      • Solar Thermal Hot Water Systems NOS Mapped
      • Solid Biomass NOS Mapped
      • Solid Fuel Installer
      • Working at Heights Access Training
    • Oil
      • OFTEC
    • Electrical
      • Combination & High Efficiency Boilers
      • Diploma in Smart Metering (Level 2 Dual Fuel/Power)
      • Electrical Energy Storage Systems (EESS)
      • Electricity for Plumbers
      • Safe Isolation of Low Voltage Electrical Installations
  • End-point Assessment
    • Our End-point Assessments
    • What makes BPEC different?
    • Your EPA journey with BPEC
    • Client references
    • Beyond the EPA
    • Join The Team – End-point Assessor
    • FAQs
  • Endorsed
    • FAQs
  • BPEC Shop
    • Free Resources
    • Gas Learning Materials
    • Plumbing Learning Materials
    • Renewables Learning Materials
    • Electrical Learning Materials
    • Electronic Learning Materials
  • Charity
    • Awards
      • Awards for Excellence
      • Life Award
        • Legacy Fund
      • Support Fund
      • Sport Award
    • Activities
      • Safety Awareness Materials
        • Asbestos Awareness
        • Electrical Safety
        • Dangers of Carbon Monoxide
      • World Plumbing Council
        • World Plumbing Day
    • PHSP
    • SkillPLUMB Competition
    • The BPEC Brief
  • News
    • Latest News
    • BPEC Newsletters
    • The BPEC Brief

FAQ

Please select a category below to view answers to our frequently asked questions:

  • Learner Questions
  • Centre Questions
  • Certification Questions
  • End-point Assessment Questions
  • General Questions
  • Endorsed Approval Questions
  • FESS Experienced Worker Assessment Questions

  • Find Your Nearest Centre

    Find Your Nearest Centre

  • Qualifications & Learning Materials

    Qualifications & Learning Materials

  • SkillPLUMB

    SkillPLUMB

Contact BPEC

T: 01332 376000
E: info@bpec.org.uk

BPEC, 1-2 Mallard Way, Pride Park,
Derby, DE24 8GX

Privacy Policy | Terms and Conditions

© BPEC 2024 | Site by Stimulating Minds

BPEC Store: Refund Policy
BPEC Services Ltd, 1-2 Mallard Way,
Pride Park, Derby, DE24 8GX

Payment Providers: VIsa, Mastercard
  • Home
  • About
    • About BPEC
    • The BPEC Board Members
    • The BPEC Senior Leadership Team
    • The BPEC Management Team
    • Customer Stories
    • BPEC Certification Quality Policy
    • Customer Service Policy
  • Learners
    • Find a Centre
    • Industry Law & Schemes
    • ACS Scheme Rules
    • OFTEC Scheme Rules
    • COVID-19 Information Page
    • Useful Numbers
    • Replacement Certificates
    • Complaints and Appeals
    • BPEC Whistleblowing Policies
    • Training Advice
    • SkillPLUMB Competition
    • Candidate Testimonials
    • FAQ
  • Centres
    • Working with BPEC
    • Centre Login
    • COVID-19 Information Page
    • Online Assessments
    • BPEC Awarding Organisation Fees
    • BPEC Services Fees
    • Useful Numbers
    • Complaints and Appeals
    • BPEC Whistleblowing Policies
    • Centre Testimonials
    • FAQ
  • Qualifications/Learning Materials
    • Fire & Security
      • Experienced Worker Assessment
      • FAQs
    • Gas
      • ACS – Domestic, Commercial, LPG, ESP
      • Level 3 Diploma in Gas Engineering
      • Domestic Gas Foundation (Managed Learning Programme)
      • Commercial Gas Foundation (Managed Learning Programme)
      • Meter Foundation (Managed Learning Programme)
      • MLP (Managed Learning Programme) RPL (Recognition of Prior Learning) Bridging Units
      • Award in Gas Safety Awareness for Supervisors and Managers (Level 3)
      • Diploma in Smart Metering (Level 2 Dual Fuel)
      • CO Gas Safety Awareness
      • Combination & High Efficiency Boilers
    • Plumbing
      • Level 3 Diploma in Plumbing and Domestic Heating
      • Level 1/2/3 Diploma in Plumbing Foundation
      • NVQ Diploma in Plumbing and Heating (Level 2)
      • NVQ Diploma in Domestic Plumbing and Heating (Level 3 Environmental Technology)
      • Level 3 NVQ Diploma in Domestic Plumbing and Heating (Gas Fired Water and Central Heating Appliances)
      • Domestic Hot Water Storage Systems (Unvented)
      • Water Regulations & Byelaws Manual (WRWB)
      • Above Ground Drainage and Rainwater Systems
      • Groundwork, Service Pipe and Meter Housing Installation
      • Legionella Risk Assessment and Water Systems Disinfection for Mechanical Services
      • Warm Water Underfloor Heating Systems
    • Renewables
      • Award in Heat Pump Systems (non-refrigerant Circuits) (Level 3)
      • Award in Ground Source Heat Pump Systems (non-refrigerant Circuits) (Level 3)
      • Award in Air Source Heat Pump Systems (non-refrigerant Circuits) (Level 3)
      • Awareness of Environmental Technologies
      • Domestic Ventilation Systems
      • Domestic Air Source Heat Pump and Domestic Ground Source Heat Pump (Previously Heat Pump Systems / NOS Mapped)
      • Low Temperature Hot Water Heating Systems
      • Part L (Energy Efficiency)
      • Rainwater Harvesting & Greywater Recycling Systems
      • Solar Photovoltaic Systems NOS Mapped
      • Solar Thermal Hot Water Systems NOS Mapped
      • Solid Biomass NOS Mapped
      • Solid Fuel Installer
      • Working at Heights Access Training
    • Oil
      • OFTEC
    • Electrical
      • Combination & High Efficiency Boilers
      • Diploma in Smart Metering (Level 2 Dual Fuel/Power)
      • Electrical Energy Storage Systems (EESS)
      • Electricity for Plumbers
      • Safe Isolation of Low Voltage Electrical Installations
  • End-point Assessment
    • Our End-point Assessments
    • What makes BPEC different?
    • Your EPA journey with BPEC
    • Client references
    • Beyond the EPA
    • Join The Team – End-point Assessor
    • FAQs
  • Endorsed
    • FAQs
  • BPEC Shop
    • Free Resources
    • Gas Learning Materials
    • Plumbing Learning Materials
    • Renewables Learning Materials
    • Electrical Learning Materials
    • Electronic Learning Materials
  • Charity
    • Awards
      • Awards for Excellence
      • Life Award
        • Legacy Fund
      • Support Fund
      • Sport Award
    • Activities
      • Safety Awareness Materials
        • Asbestos Awareness
        • Electrical Safety
        • Dangers of Carbon Monoxide
      • World Plumbing Council
        • World Plumbing Day
    • PHSP
    • SkillPLUMB Competition
    • The BPEC Brief
  • News
    • Latest News
    • BPEC Newsletters
    • The BPEC Brief

We use cookies to help improve your experience. See our privacy policy for details. OK More info

Why we use cookies How to manage cookies